Frequently Asked Questions

GENERAL QUESTIONS

Do you sell gift cards online?

I’m glad you asked! Yes, we offer gift cards through our online booking portal. Click the “Schedule” link above, and it will take you right to it. On a computer, on the left hand side of the screen there is a link to purchase a gift card. You’ll be prompted to create a profile, then your purchase will generate a code that can be used to pay for acupuncture treatments. This code can be given to anyone you wish.

To book an appointment using a gift card, just schedule like you normally would, there’s not currently a way to enter the code online. But never fear, one you’re here just give us the code and we’ll enter into our system.

We also have physical gift cards that can be purchased at the clinic if you’re local. We recommend emailing before you show up, so we can plan a time that one of us will be free to assist you with that process.

Do you take insurance?

No, we can no longer file insurance claims for you. We are a small local business, and need to spend our time taking care of patients and clients, not dealing with insurance companies. However, we will supply you with a Superbill upon request. You can use this form to submit your claim to your insurance company for reimbursement.

We do accept cash, check, and all credit cards, including HSA/FSA cards.

ACUPUNCTURE QUESTIONS

What can I expect from my first visit?

Your first acupuncture visit will include lots of talking and questions, so that Elizabeth or Lauren can get a full picture of your symptoms and whole health history. It also includes a full treatment, which will include acupuncture and any other modalities you could benefit from.

Wear comfortable clothing and be ready to relax. We will always move at your pace, and make sure you are totally comfortable and have all your questions answered sufficiently before we move on to the treatment.

How does acupuncture work?

When you don't sleep or eat well, you get stressed and overworked, or maybe sustain some kind of trauma - it throws your nervous system out of balance. Acupuncture taps directly into your nervous system and prompts your body to repair itself. Just like your body knows how to repair itself from catching a cold, getting food poisoning or spraining an ankle, it can recover from every issue you encounter. It's just that sometimes it gets tired and forgets. Acupuncture reminds your body that it still has work to do.

Does it hurt?

No, acupuncture does not hurt. The tools we use are completely different than that of a Western doctor or nurse. Acupuncture pins are hair fine, short, and solid; smaller than a cat's whiskers. We also use a guide tube, a small instrument designed to help the pins slide in gently without pain.

How many sessions will I need to get better?

Wouldn't it be great if there was a simple answer to this question! Unfortunately, the number of treatments varies quite a bit. Usually, patients will start to notice changes soon after their first treatment. However, symptoms generally creep back in throughout the week. If you are young and generally in good health, it could take as few as 4-6 weekly treatments to see significant improvement. If your issues are complex and you've had them for many years it will take longer, maybe 10 treatments or more before you start to see a more permanent shift in your symptoms. These are just general estimates, everyone responds differently to acupuncture, so once you start treatment, we will be able to get a better idea of how long it will take.

SOUND HEALING QUESTIONS

How many people can get sound healing at the same time?

While Janice’s sound healing sessions are tailored to the individual, there is still enormous benefit to receiving this service in a small group. If you’d like to come in to the office for a sound healing session, Janice has space for up to 3 people. The appointment you make is for a 1 on 1 healing session, but if you’d like to add 1-2 more people to your session for an additional cost, please contact us so the room can be prepared for you in advance. If more than one person shows up to the appointment without notice, we waive the right to cancel the session, or to use up part of the treatment time to set up the room.

Can you do sound healing at my event?

YES!! We love to travel to you and provide sound healing for a group, whether it be a corporate event, a private party, or anything else you dream up. We need at least a week notice to prepare, and prices start at $300 for an hour and up to 10 people within a 15 minute drive of the office. Please click the button below to fill out a form if you’re interested in booking a group sound healing at your location.